General conditions

Good agreements make good companions.

1. Application

1.1
The general terms and conditions of Altiro bvba apply to all documents drawn up by Altiro bvba and to all agreements and concluded with Altiro bvba.

1.2
These general terms and conditions always take precedence over any other terms and conditions referred to by the client, unless expressly stated otherwise.

1.3
These general terms and conditions apply as of 21/09/2015 and supersede all previous ones.

2. Quote

2.1
All prices include assembly and disassembly, and exclude transportation and 21% VAT, unless otherwise stated. Quotes are valid for 14 days and subject to additional work (see article 3).

2.2
The quotation does not guarantee availability, for this the customer must request confirmation.

2.3
The materials are not permanently reserved until the deposit is received.

2.4
The final dimensions of the stretch tents may vary slightly due to setup.

2.5
The dimensions of the sailcloth tents are transferred from English sizes to metric and are abbreviated for ease of use.

3. Placement

3.1
The construction site must be easily accessible, i.e.:

3.1.1
Accessible by truck to within 20 meters of the erection site,

3.1.2
There must be a passage of at least 2.5 meters from unloading area to the place of erection,

3.1.3
The unloading area, passage and place of erection should be free of obstacles.

3.2
The subsurface of the unloading area, passage and site of erection must be sufficiently hard to provide sufficient stability for unloading and erection. The subsurface of the erection site must be sufficiently firm to provide sufficient stability for the floor and/or tent, and anchoring by pickets.

3.3
The difference in height at the place of erection shall not exceed 20 cm.

3.4
If in certain places it is not allowed to drive picks into the ground (e.g. underground pipes), the client must explicitly inform Altiro bvba.

3.5
If a marquee is to be attached to an existing building, holes will be drilled in the wall for this purpose, unless otherwise agreed and stated.

3.6
If the conditions of this article are not met and no prior written agreement has been made, Altiro bvba reserves the right to charge extra costs.

4. Liability

4.1
Use during rental period

4.1.1
The client itself may not make any changes to the arrangement of the rented goods.

4.1.2
In the event of snowfall, the client is responsible for heating the tent sufficiently to prevent overloading due to snow.

4.1.3
No cooking or barbecuing is allowed in the tent, unless explicitly permitted by Altiro bvba.

4.1.4
In case of contamination of the material during the rental period, which is not caused by Altiro bvba , the cleaning costs will be recovered from the client.

4.1.5
The client is liable for all damages from the delivery of the tent and/or goods until the start of demolition or collection. Altiro bvba reserves the right to claim appropriate compensation for both direct and indirect damages.

4.2
Force Majeure

4.2.1
Force majeure is understood to mean: all circumstances beyond Altiro bvba's control, which prevent the goods from being delivered at all, or from being placed and/or used in a safe manner.

4.2.2
When, due to force majeure, a delivery, placement and/or use cannot take place, Altiro bvba cannot be held liable. Advance payments will not be reimbursed.

4.2.3
When force majeure occurs during or after the placement, Altiro bvba cannot be held liable for this. The full invoice amount is then payable.

Altiro bv
Hoogeind 16, 2940 Stabroek
E-mail: info@altiro.be
Website: www.altiro.be
VAT: BE:0552.684.026
IBAN: BE79 0017 2642 8733
BIC: GEBABEBB

4.2.4
If necessary and possible, Altiro bvba can decide unilaterally to take down a tent, in order to prevent possible damage (e.g. in case of heavy wind forecasts).

4.2.5
All damages resulting from force majeure shall not be recoverable from Altiro bvba.

4.3
Liability Altiro sprl

4.3.1
Altiro bvba's liability is limited to what is covered by its liability insurance.

4.3.2
The client shall never be able to hold Altiro bvba liable towards third parties.

5. Cancellation

5.1
If one of the parties, terminates or cancels the contract or if the contract cannot proceed due to its fault, the terminating party shall owe the other party compensation according to the following scale. The scheduled date is the day on which the goods would normally be made available.

5.1.1
Cancellation up to and including 31 days before scheduled date: 30% of invoice amount,

5.1.2
Cancellation from 30 tem 15 days before scheduled date: 50% of invoice amount,

5.1.3
Cancellation from 14 tem 7 days before scheduled date: 75% of invoice amount,

5.1.4
Cancellation from 6 days before scheduled date: 100% of the invoice amount.

6. Payment

6.1
Advances paid are not recoverable.

6.2
A 40% deposit is required when ordering.

6.3
The remaining balance is payable immediately upon completion.

6.4
If the requested advance payment is not paid in time, Altiro bvba reserves the right to cancel the delivery and/or placement, without this affecting the total amount due.

6.5
All invoices are payable on their due date by transfer to the account number of Altiro bvba. Each payment is charged to the oldest expired invoice, and first to the interest and costs due. Allowed discounts expire in case of non-compliance with the general sales conditions.

6.6
Should the client not proceed with payment within 8 days after receipt of a reminder to this effect by Altiro bvba, the client shall owe Altiro bvba interest on arrears at the rate stipulated in article 5 of the Law of 02/08/2002 combating late payment in commercial transactions, as well as a fixed compensation of 10% of the invoice amount with a minimum of EUR 125, from the date of the reminder until full payment.

6.7
Furthermore, Altiro bvba reserves the right to suspend the further execution of its commitments until the client has paid the overdue invoices. Any delay in payment by the client shall make all sums due payable at once.

6.8
Any protest must be delivered by motivated registered letter to Altiro bvba within a period of 8 days.

6.9
For complaints or disputes relating to the services provided, the time limit begins the day after delivery. With regard to the invoice, the time limit begins on the invoice date. In the absence of timely protest, the
services/invoices are definitively accepted and payment is due.

7. Intellectual property

7.1
All texts, images, videos, plans, calculations and others made available in any way by Altiro bvba remain the property of Altiro bvba.

8. Straight

8.1
Belgian law applies to all our offers, invoices and any other documents or agreements.

8.2
In case of disputes, only the Cantonal Peace Court or the Courts of Antwerp shall have jurisdiction, unless otherwise required by mandatory law.